Privacy Policy

1. Who we are

Canopy Current operates at 53 Rachadamnoen Road, Wiang, Mueang, Chiang Rai 57000, Thailand. Our website is at canopycurrent.biz and you can reach us by email at [email protected] or by phone at +66 92 617 3580.

This policy explains what personal data we collect when you use our website, how we use it, and the choices you have.

2. What data we collect

We collect personal data through two main routes:

Contact form submissions

When you use the enquiry form on our site, we collect the fields you fill in: first name, last name (if provided), email address, phone number (if provided), and any message you write. These fields are sent to us directly as part of the enquiry.

Automatic usage data

When you visit our site, standard server logs and analytics tools may record your browser type, device type, approximate geographic location (country/city level), pages visited, time on page, and referring website. This information is aggregated and used to understand overall site usage — not to identify you individually.

Cookies

Our site uses cookies and similar technologies. See our Cookie Policy for a full breakdown of the types of cookies and how to manage them.

3. How we use your data

We use the data we collect for the following purposes:

• Responding to your booking enquiry or other questions
• Confirming bookings and sending related information such as meeting points and preparation notes
• Improving our website based on aggregated usage patterns
• Complying with applicable legal or regulatory requirements

We do not use your contact details for unsolicited marketing. If you have made a booking with us, we may contact you for feedback afterwards; you can opt out of this at any time.

4. Legal basis for processing

Canopy Current processes personal data in accordance with applicable local data-protection law in Thailand. Where you voluntarily submit a contact form, the basis for processing is your consent or our legitimate interest in responding to your enquiry. Usage analytics data is processed on the basis of legitimate interest in understanding how the site performs.

You may withdraw consent at any time by contacting us at [email protected]. Withdrawing consent does not affect any processing that took place before the withdrawal.

5. Cookies & tracking

We use cookies for site functionality, analytics, and advertising measurement. Our Cookie Policy explains each category and gives you controls to manage your preferences. You can update your cookie choices at any time using the preference icon at the bottom-left of our homepage.

6. Third parties and processors

We use a small number of third-party services to operate the site:

• Analytics providers — help us understand site traffic in aggregate form
• Advertising measurement platforms — record conversion events if you arrive via a paid campaign
• Email / communication tools — used to send and receive enquiry responses

These providers process data only as necessary to deliver their services to us and are bound by appropriate data-processing terms. We do not sell personal data to any third party.

7. Data retention

Enquiry and booking data is kept for as long as needed to manage the booking relationship and any follow-up, and for a reasonable period afterwards for administrative purposes. Usage logs are retained in aggregated form for up to 26 months. You can request deletion of your personal data at any time — see Section 8.

8. Your rights

Under applicable local data-protection law, you have the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal or operational requirements)
• Withdraw consent for processing you previously agreed to
• Object to processing based on legitimate interest

To exercise any of these rights, email us at [email protected] with a brief description of your request. We will respond within a reasonable timeframe.

9. Data security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, or loss. This includes encrypted connections (HTTPS) for data in transit. No method of transmission over the internet is entirely without risk, and we cannot guarantee absolute security, but we keep our practices in line with current standards.

10. Children's data

Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data to us, please contact us and we will remove it promptly.

11. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or applicable requirements. When we do, we update the "Last updated" date at the top of this page. Continued use of our site after changes are posted constitutes acceptance of the revised policy.

12. Contact us

For any questions about this policy or your personal data:

• Email: [email protected]
• Phone: +66 92 617 3580
• Address: 53 Rachadamnoen Road, Wiang, Mueang, Chiang Rai 57000, Thailand